SINGAPORE – With global data showing that university students are now the primary users of ChatGPT – OpenAI’s flagship chatbot product – the rise of such tools has sparked intense debate about their role in learning.
Is generative artificial intelligence (Gen AI) fostering genuine understanding or merely providing an easy way out?
This issue has been in the spotlight in Singapore since June 2025, when students at autonomous universities were caught using Gen AI tools to produce entire essay assignments.
Mr Raghav Gupta, head of education for India and Asia-Pacific at OpenAI, says that the onus is on students to treat the tool as a personal tutor rather than a shortcut to a grade.
“Learning takes friction, it takes effort. That means spending time with the materials,” he said.
He highlights that OpenAI is now taking proactive steps – through institutional partnerships and new software features – to ensure students engage with AI in a way that preserves the “friction” necessary for true learning.
Now, his mission is to ensure that AI serves as a tool for academic opportunity for all rather than a privilege reserved for a few, by working closely with governments and universities, including a recent partnership with the National University of Singapore.
A: AI is here, and it’s available to all of us. AI skills are going to be extremely important for students’ success in the workplace.
I liken it to using a calculator. If you’re a primary school pupil learning multiplication, but you’re given a calculator, you will eventually not end up learning multiplication or division because you’ve got a shortcut tool.
If ChatGPT or other AI tools are used similarly as a shortcut or a cheating tool, it will not lead to learning.
So, it is extremely important to provide guidance to students about how to use AI, such that it advances and does not dilute learning.
We work with institutions to provide training so that students use AI for the right cases. The idea behind our recent partnership with NUS School of Computing is many-fold and a great example of this.
NUS computing students will be introduced to OpenAI tools like ChatGPT Edu as part of their learning experience.
It is a new ChatGPT version designed for tertiary institutions to provide AI capabilities to students, faculty, researchers and campus operations.
They will also get to use Codex, an AI-assisted software development tool, powered by the latest GPT5.4 frontier model, which assists developers with software development tasks such as generating code and identifying bugs.
Not only are we bringing them our latest technology and agent-like capabilities, but we are also providing training and enablement so that students use them correctly and are workplace-ready.
So providing that guidance is extremely important, which is where the adults in the room – leaders and educators in the institutions – have a big role to play as well.
A: That needs to happen for sure.
The core skills needed in the workplace are shifting. There is now a much bigger emphasis on critical thinking, creativity and judgment.




