Consider how it feels to be told: “We did not ask for your views directly, but the model predicts what you would probably say.” Many would reasonably ask whether they had really been heard at all.
Where sensitive personal data is involved, questions of consent, privacy and accountability matter too. People are more likely to accept new tools if they believe they are being used responsibly and transparently. Where public trust is weak, even a technically impressive tool may struggle to gain legitimacy.
USING AI RESPONSIBLY
The question here is not whether AI should be used at all in gathering public opinion. It has its merits so the key is how to use it well. Done responsibly, these tools can sharpen policymaking without weakening the human judgment that gives engagement its meaning.
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