SINGAPORE: TikTok chief executive officer Chew Shou Zi on Monday (Oct 12) called for a better understanding of how to manage the risks that artificial intelligence (AI) will bring, adding that he sees the need for “a lot of education” in this area.
This was in response to a question about what areas of AI are not receiving enough attention during a dialogue at the DBS Asia Future Forward conference.
“I think the cybersecurity risks are quite real,” said Mr Chew.
He said users may be giving agentic AI models permission to do things without really understanding what permissions they are actually giving, citing how those who give AI agents access to their credit cards to make purchases could end up buying much more than they need.
Unlike large language models such as ChatGPT and Claude that mainly answer questions, AI agents are designed to carry out tasks.
In the case of corporates, agentic models have dramatically reduced the cost of creating spam, he said. While spam on any platform cannot be reduced to zero, he said, the focus for businesses should be to “make it too expensive for people to do too much spam on your platform”, he added.
Businesses need the right tools to defend against the fast-falling cost of creating security problems for platforms like TikTok, said Mr Chew. The short-form video app now has about 2.21 billion users worldwide, reported digital research platform DataReportal in April.
Highlighting that developing skills to use AI effectively will be important in the next two to three years, he urged individuals to be hands-on with AI.
“If you don’t use these models and you don’t use these products yourself, you cannot figure out what exactly you can or cannot do just by reading about it,” he added.
Employees have to be trained not to share trade secrets or privileged legal information with public chatbots, said Mr Chew.
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