Service disruption a ‘different issue’ from recent outages: Singtel

Service disruption a ‘different issue’ from recent outages: Singtel


SINGAPORE: Singtel said the service disruption on Monday afternoon (Mar 23) was caused by an “international traffic optimisation issue” unrelated to recent outages, and was resolved within 15 minutes.

Reports began to spike on Downdetector, which collates status reports from several sources, from about 3.15pm. Over 9,000 reports linked to the telco had been recorded as of 3.45pm.

Half of these reports involved broadband internet, according to Downdetector, which collates status reports from several sources.

This latest incident came after three consecutive days of mobile service disruptions last week, the first of which resulted in a nine-hour interruption on Mar 16.

In a Facebook post on Monday, Singtel said: “Separately, at 3.45pm this afternoon, there was a different issue impacting some customers. 



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