SINGAPORE: Some Singtel customers may continue to experience intermittent issues over the next few days as system and network adjustments are being carried out to optimise performance, the telco said on Friday (Mar 20).
Singtel customers had encountered connectivity issues on three consecutive days this week, the first of which resulted in a nine-hour disruption on Mar 16.
In a Facebook post on Friday, Singtel addressed the incidents, apologising for failing to provide clarity earlier while its teams “were working to resolve issues”.
“Following the incident on Mar 16, we have been continuing to make system and network adjustments to optimise performance,” Singtel said, adding that this is to ensure that services are fully stabilised.
“While mobile network services remain available, a small number of customers may experience brief and intermittent inconveniences, particularly during peak hours over the next few days.
