Google Cloud services largely back up in UK; Revolut services remain disrupted in Singapore

“We understand the root issues have been resolved, so we expect all our services to be back to normal soon,” Lloyds said in a statement on Tuesday afternoon.

Internet service tracker Downdetector indicated that hundreds of reports had been made of problems affecting business in the UK, including the property website Rightmove, delivery service DPD and the Royal Mail postal service.

HSBC said its customers experienced “difficulties accessing our services”, adding that it would “monitor the situation, which is also affecting other organisations”.

A Revolut spokesperson said the bank was “working to fix the issue since it was identified” and offered its apologies “to anyone affected and for any inconvenience caused”.

Multiple Revolut services in Singapore were also affected, including card payments, ATM withdrawals and currency exchange. 

CNA’s checks at 6.30pm found that all 27 listed services on Revolut’s system status page were partially unavailable. The issues were first detected at about 3.50pm, according to the page. 

The affected services remained partially unavailable at around 10.50pm. 

In response to CNA’s queries, a Revolut spokesperson confirmed that multiple services were affected by a service disruption and the company had been working to fix the issue since it was identified on Tuesday morning, UK time. 

“We can confirm that all our customers’ money and data are safe,” they added. 

The company separately indicated, on background, that the disruption was linked to an outage at a third-party provider and was not limited to Revolut.