The biology grad who found her career in MINDEF

The biology grad who found her career in MINDEF


The question she dreaded most was simple: “Why is MINDEF doing this? I don’t understand.”

To her, it would mean the public could not see the purpose behind a policy, the reason for a decision or the role defence plays in Singapore’s everyday security.

Keloth Sonia does not serve in uniform. But from the communications branch of the National Service Policy Department (NSPD) at the Ministry of Defence (MINDEF), she has found her own way to contribute to nation building – by helping Singaporeans understand why defence matters, and why the work of protecting the country must be shared by more than those on the front line.

Her latest assignment is handling communication matters related to the refreshed Medical Classification System (MCS).

“Let me tell you, I was so terrified in the weeks leading up to the announcement,” the 27-year-old manager says with a laugh.

“I knew citizens in Singapore were going to comment on it, on Reddit, on Instagram. That kind of kept me on my toes, to make sure that our target audience had a clear understanding of the new policy.”

As a communications officer, she and her team had performed extensive research to determine how to best communicate the new policy, especially to the people that it was most relevant to: namely, NS pre-enlistees and their parents.

“Every Singaporean family has someone going through or has gone through national service,” she says. “As such, every policy change involving NS automatically affects every single household.”

mindef scholar keloth sonia with team from  s rajaratnam school of international studies whom she worked with during the 2024 military transformations programme at

Through platforms like the Military Transformations Programme at S. Rajaratnam School of International Studies, Sonia (front) has built relationships with defence and policy counterparts from around the world.

PHOTO: COURTESY OF KELOTH SONIA

Not only that, but as the bedrock of Singapore’s defence and stability, any kind of misinformation about NS that results in a loss of public trust could be irreversibly damaging.

As a result, any communications about NS – especially those regarding such a massive change in the MCS, which has been around since the 1970s – are taken very seriously in the NSPD.

“As a citizen, whenever I read about policy announcements and changes, I am keen to find out why the change happened and evaluate how the policy solution addresses the issue,” she says.

She provides those answers in her current role. “It is not just about telling the public what changed, but also why we changed it,” she adds. “It is important that the public has confidence in the decisions that are being made.”

The perfect compromise

If you had told a 17-year-old Sonia – a science student with a keen interest in genetics and cell biology – that a decade later she would be in charge of disseminating information to the general public about NS policies, she would probably not have believed you.

Her inclination towards biological sciences had initially started her down the path of being a teacher.




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