Fake ICA websites charge fees for free SG Arrival Card applications, potentially phishing for personal details
Last May, a Bangkok-based influencer took to social media to warn others about a potential scam involving fake Immigration & Checkpoints Authority (ICA) websites for SG Arrival Card applications.
Submitting an SG Arrival Card is relatively seamless and, most importantly, completely free of charge.
However, there have been multiple fake and misleading websites that ask for payment.
Source: Singapore-Arrival Card .visasyst.com
Influencer allegedly linked to fake ICA SG Arrival Card websites by ChatGPT
All travellers arriving in Singapore must submit the SG Arrival Card with an Electronic Health Declaration.
The requirement has a few exemptions, such as those in transit through Singapore without immigration clearance or Singapore residents entering through land checkpoints.
As a result, fake ICA websites for completing the SG Arrival Card have sprung up, seemingly to catch inexperienced travellers.
On 22 May, an influencer for the Instagram page â@vibecheckasiaâ posted a video warning about them.
Source: @vibecheckasia on Instagram
His partner had allegedly searched for an SG Arrival Card link, and ChatGPT suggested a link that was potentially a scam.
âThere are websites out there that look legit, but they attempt to charge money for this free service,â the influencer wrote.
However, he noticed that the websiteâs URL ended with a â.infoâ, whereas Singapore government websites end with â.gov.sgâ.
Source: @vibecheckasia on Instagram
Websites request passports and personal details on top of charging fees
MS News found that the website is still active at the time of writing.
The online application form is on the websiteâs homepage. Clicking the link sends you to the Evisa Express website, which offers visa purchase services.
Source: Singapore Arrival Card .info
However, the website charges an âoptional assisted processing serviceâ of USD$45 (S$57) for an SG Arrival Card.
Source: Evisa Express
Amid a lengthy guide, the company added a note that SG Arrival Card submissions are free, and that Evisa Express offers an âoptional assisted processing serviceâ for travellers.
Source: Evisa Express
The influencer warned that non-official websites may be looking to steal your credit card information.
âAt the very least, maybe theyâll do the service, but theyâll charge you for something thatâs essentially free,â he added.
On a Singapore Arrival Card website ending with â.comâ, the online application requested passport details and payment.
Source: Singapore Arrival Card .com
Another similar website requesting personal information and payment was notably based in Poland.
Source: Singapore Arrival Card Tourist
User reportedly loses S$146 on misleading SG Arrival Card website
On a TripAdvisor forum thread, a user said they fell for one such website earlier this year.
The website allegedly appeared at the top of the search results and looked âexactly like an official siteâ.
Source: Tripadvisor Forums
Despite paying US$114 (S$146), the company only emailed them the document to fill in themselves.
The victim accused the websiteâs design of being intentionally deceptive.
They pointed out that the company, not being affiliated with the Singapore Government, was hidden behind a âRead Moreâ link at the bottom of the website.
Source: Singapore-Arrival Card .visasyst.com
MS News also noted that the fake website described an application for an SG Arrival Card as being âlower costâ rather than completely free.
ICA repeatedly warned about fake websites in advisories
These fake ICA websites are nothing new. In Dec 2020, ICA put out a public advisory about a website named âOnline Singapore Arrival Cardâ.
According to ICA, the fake websites request payment for a free process, and are phishing for travellersâ personal particulars.
Source: ICA
In Sept 2025, ICA released an advisory warning against fake or misleading websites.
Fake websites may look similar to official government websites and may be an attempt to phish personal information.
Source: Singapore Arrival Card Tourist
Misleading websites give a false impression that they are affiliated with the government to offer immigration-related services for a fee.
ICA reminded the public that official ICA URLs will always contain âica.gov.sgâ.
MS News has reached out to ICA for their comments on the fake websites.
Also read: At least 14 BTS concert ticket scam cases reported since 1 June, victims lose over S$11K
At least 14 BTS concert ticket scam cases reported since 1 June, victims lose over S$11K
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Featured image adapted from @vibecheckasia on Instagram and fake SG Arrival Card websites.
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