The Diablo series has always had a shifting relationship with its story campaigns. The first game was essentially one big dungeon. Diablo 2 crafted an epic campaign with just enough randomization to give it a sense of unpredictability and danger, even as you played it over and over again through mounting difficulty levels.
In Diablo 3, Blizzard’s cinematic storytelling instincts took over, leaving the player feeling trapped in its propulsive but linear staging. So the Reaper of Souls expansion opened up Adventure Mode, which remixed all the game’s elements into a carnivalesque grinding playground. It really worked, but it turned the campaign that had been built as the game’s bedrock into an afterthought.
Diablo 4 was structured differently again, as an open-world live-service game, halfway toward being a massively multiplayer game like World of Warcraft. Its ambitious and lengthy campaign dotted around the map, but lacked the forward (or downward, in the case of the first Diablo) momentum of the earlier games. It was also comparatively unrewarding in terms of experience and loot; it felt like there was always a better way to advance your character.
By Diablo 4’s first expansion, Vessel of Hatred, this problem had become chronic. The campaign’s story was inconsequential and thematically adrift from what makes Diablo Diablo, and by then the game was heavily laden with other things to do that were much more immediately gratifying. The story was just an inconvenient chore standing between players and the feature unlocks they really wanted; it was more fun to play a season’s structured sprint through the game’s many activities than to engage with quests.
The second expansion, Lord of Hatred, set for release on April 28, only fixes half this problem. Its campaign is hugely improved over Vessel of Hatred, perhaps even over the base game. But it’s still the worst way to play Diablo 4.
It’s hard to discuss the campaign without spoilers, because it goes for the dramatic jugular with a shocking twist in its opening cutscene and barely lets up. Iconic series characters turn up out of the blue, while others are killed off, seemingly for good. I can reveal (because Blizzard has) that the imperious demon mother Lilith — Diablo 4‘s original villain and its one truly great addition to the canon — is back in a new, more sympathetic role. Her stunning visual design and the purring authority of Caroline Faber’s voice performance automatically elevate Lord of Hatred.

