A customer was upset to see a worker placing a plastic cup in a microwave while preparing her dessert at Chocolate Origin’s Marina One outlet.
Stomper Miz, who said she is a cancer survivor, had bought a Cuppa Lava Cake with ice cream for $7 from the store on April 1 at about 1.25pm.
She said she noticed the staff member placing the plastic cup containing the lava cake and ice cream into the microwave.
She estimated that the cup containing the cake and ice cream was placed in the microwave for about 16 seconds.
“I asked her if the plastic cup is microwavable and she mentioned yes,” said Miz.
After finishing the dessert, Miz said she checked the cup’s base but did not see a microwave-safe symbol.
Photos shared by the Stomper show recycling markings on the base of the plastic cup, but no visible microwave-safe symbol.
Miz said she called another outlet to confirm if the cup was microwave-safe and was told it was not.
She called the Marina One outlet to give feedback, but the person who answered was the same staff member who had served her. She then called a third outlet to escalate the issue.
“I felt very disappointed and thought this was not ethical at all,” she told Stomp. “It’s putting people’s health at risk.”
The Singapore Food Agency advises that only containers labelled as microwave-safe should be used for heating. The National Cancer Centre Singapore shared that plastic containers which are not labelled ‘microwave-safe’ should not be used in the microwave as they can melt and leak chemicals into food.



