Financial penalties to be imposed on third-party vendor over bus arrival timing issue

Financial penalties to be imposed on third-party vendor over bus arrival timing issue


SINGAPORE: Financial penalties will be imposed on a third-party vendor over technical issues that resulted in inaccurate bus arrival timings, said Acting Transport Minister Jeffrey Siow.

The issue, first detected on Jan 10, was fully restored more than a month later, on Feb 12, said Mr Siow, in a written parliamentary reply on Tuesday (Mar 3).

He was responding to questions from Ms He Ting Ru (WP-Sengkang), who asked why a firm date for full restoration had not been announced earlier and whether any service-level agreement breaches had occurred.

Mr Siow said that financial penalties would be imposed on the vendor in accordance with the terms of the agreement.



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