Faced with a non-reclining chair, faulty in-flight entertainment screen and luggage damage, the business class passenger shared her experienced with Mothership. According to the passenger, she was later informed that a S$400 KrisShop voucher would be issued to her as compensation. Singapore Airlines apologised and said compensation has been offered, adding that the passenger may submit a luggage damage report on its website. #singapore #travel #news #fyp
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