For those hoping to reconnect with someone who is at the end of life, there is “no perfect moment” or “perfect script”, said Leong Si Jie, a senior medical social worker at St Luke’s Hospital. She suggested ways to approach them:
Don’t force reconciliation: When approaching an estranged family member, first explore whether they are open to reconnecting. Reconciliation should never be assumed or forced.
Begin gently and calmly: Start with a simple check-in. Ask open-ended questions, for example, “What do you think about what the doctor has shared regarding your medical condition?” or “How are you feeling about it?”.
Let them set the pace: Pay attention to both verbal and non-verbal cues. For example, if they turn their head away or keep answers brief, change the subject or remain quiet.
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