Microsoft is struggling to fix a prolonged systems outage that has hindered access to online services including Outlook and Teams.
On the upside, AI tool Copilot has also been impacted.
For more than 12 hours, users around the world have been reporting an inability to access email accounts, instant messaging systems, and documents via OneDrive and Office365. No Xbox services are believed to be offline, however.
Microsoft was quick to acknowledge the problem and admit that it was suffering from issues with its server capabilities, with “elevated load across multiple regions.” Attempts to solve this were initially unsuccessful, however, as the company reported its fixes were “not taking as expected.”
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