SINGAPORE – If you get a text message on your phone from SingHealth Polyclinics claiming you have unpaid bills, be on your guard: It may be a scam.
In a reply to queries from The Straits Times on Nov 10, the healthcare provider said the text message may reference legitimate platforms, including the HealthHub or Health Buddy app, as well as the SingHealth call centre hotline. But it contains a fake website link, SingHealth Polyclinics said.
It added that official communications are sent through authorised channels, and advised patients to verify that text messages originate from the registered sender ID “SingHealth”.
Patients should be cautious when receiving messages from unknown mobile numbers, unfamiliar sender IDs, or those directing them to unfamiliar websites, SingHealth Polyclinics added.
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