SINGAPORE (The Straits Times/ANN): The majority of e-wallet platform YouTrip’s services in Singapore and Thailand have been restored in the afternoon on Oct 19, after it reported a major service outage in both countries earlier in the day.
The functions restored include in-app currency exchange and top-up services, YouTrip said in a media reply at about 3.30pm, adding that some users may experience intermittent issues with card payments.
It reassured all users that their funds and accounts remain completely safe.
“Resolving this for all our users remains our top priority, and we thank our community for their ongoing patience and kind understanding,” YouTrip said.
As at noon, 19 of 23 services here – such as top-ups, in-app exchange, ATM withdrawals and digital wallet – were unavailable, according to its page which provides real-time status updates.
Only login, viewing of card details, sign-up and eSim services were listed as operational.
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