SINGAPORE: Patients at several public healthcare institutions said they were mostly unaffected by the nine-hour system disruption on Tuesday (Oct 13), particularly later in the day, with most still going for appointments and collecting medication normally.
By the evening, there was little at healthcare institutions across Singapore to suggest that a system disruption had affected patient-facing services such as call centres, visitor registration and billing enquiries.
It was a markedly different picture from earlier in the day when a technical issue affecting network connectivity disrupted some services from around 7.10am and left patients facing longer waiting times and issues with making payments.
National health technology agency Synapxe said there was no indication that it was a cyber incident. Affected services were progressively back online from about 3pm, with all services restored by 4.37pm.
When CNA visited seven healthcare institutions between 2pm and 5.30pm on Tuesday, most patients said the disruption had a limited impact on services.
Read Full Article At Source
