A group of 1,900 employees at Blizzard Entertainment has successfully signed a union contract with Microsoft, securing several guarantees for members. Represented by the Communications Workers of America (CWA), the contract has given the Blizzard workers more workplace flexibility and guaranteed wage increases, but several other industry-first agreements could make this a blueprint for other video game unions to follow.
One of the big wins for the Blizzard union is artificial intelligence guardrails, as the contract stipulates that Microsoft cannot use AI to automate or replace jobs without first talking to the union. Another big win are the job-recall rights for employees, because if they’re laid off, Blizzard must offer them an open role within 14 months and inside the union’s network before hiring someone from outside. Laid-off union members will also get an additional four weeks of pay–regardless of how long they worked at the company–hybrid schedules that allow them to work from home, and formal systems to settle disputes within the workplace.
