Singapore’s Manpower Ministry investigating claims that airport wheelchair assistant had pay docked for being 11 seconds late

Singapore’s Manpower Ministry investigating claims that airport wheelchair assistant had pay docked for being 11 seconds late


SINGAPORE: The Ministry of Manpower (MOM) is investigating claims that a wheelchair assistant at Changi Airport had S$5 docked from his pay for being 11 seconds late for work.

In response to queries from The Straits Times, MOM said on Friday (Aug 21): “We are aware of this case and have contacted Aventa Services, the employer of the affected employee, to establish the nature and extent of the deductions.”

The ministry said that it will take appropriate enforcement actions if the deduction is found to be unauthorised or excessive.

The incident first came to light in an Aug 12 LinkedIn post by Juliet Low, the founder of direct hire caregiving app Maid Without Borders Singapore.

In the post, she detailed her encounter with a wheelchair assistant at Changi Airport who said he had $5 docked from his pay because he was 11 seconds late a few weeks ago. The assistant was said to be earning $7 an hour.

“He actually showed me a picture of his payslip stating the 11-second deduction. That’s almost an hour of his pay – for 11 seconds,” Low wrote, adding that the deduction was “completely disproportionate”.

The LinkedIn post later went viral, amassing more than 700 reactions and 150 comments as at Aug 21.




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