Above all, meaningful engagement is intensely relational.
Gallup found that managers account for 70 per cent of the variance in team engagement. Managers who provide clear direction, personalised recognition, frequent coaching conversations and individualised development tend to lead highly engaged teams.
Work friendships have also been linked to joy, meaning and organisational commitment. Employees should be able to learn from others, mentor and be mentored, feel consulted, weigh in on decisions that affect them, and experience community.
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