A woman was disgusted after allegedly finding a lizard in her fried rice from Wok Hey — but the F&B business said its investigations indicate that the pest did not originate from their shop.
The diner had ordered from Wok Hey’s Tampines One outlet on June 28, and had taken three bites of the meal before she discovered the lizard, according to Mothership.
Photographs showed a brown lizard measuring about the same length as the bowl of the spoon head laying among rice grains.
The woman discarded the meal upon seeing the animal, and contacted Wok Hey’s customer service where she was offered two complimentary meals.
However, she declined the offer, stating that she had instead asked for a $7.30 refund because she “will not want to eat there again”.
The woman also said that she contacted Singapore Food Agency (SFA) about the incident.
‘No sign of lizard activity’ at outlet: Wok Hey
A spokesperson for Wok Hey told AsiaOne that the customer had reported the incident on the following day, to which the company “immediately commenced an internal review”.
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