SINGAPORE – LC Nursing Home in Siglap will have its licence to provide nursing home services revoked on Nov 23, with the Health Ministry (MOH) deploying on June 29 an interim team to ensure residents continue to be properly cared for.
The nursing home, located at 2 Jalan Ulu Siglap, was found to have serious and systemic lapses in complying with Healthcare Services Act (HCSA) requirements, said MOH in a statement on June 29.
The date on which the nursing home’s licence would be revoked takes into consideration the time needed for its 78 current residents to be transferred to other nursing homes, said the ministry, which served the Siglap facility on June 29 the notice of revocation of its licence to operate a 93-bed facility.
Lapses found during audits of the nursing home include inadequate clinical and nursing care, failure to provide adequate basic care to residents, inadequate infection prevention and control practices, and failure to ensure a safe environment, MOH said.
LC Nursing Home was informed by MOH of “serious and systemic non-compliance with HCSA requirements” following audits in November and December 2025, and given the chance to correct these lapses while the ministry enforced “stricter and closer monitoring”.
A follow-up audit was done in April to assess the nursing home’s efforts to address the lapses, MOH said, adding: “The audit found that LC Nursing Home had failed to fully implement certain rectifications or sustain rectification of earlier identified lapses, with new and repeated non-compliances with HCSA requirements.”
Lapses found include:
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Failure to conduct appropriate reviews or monitoring for residents in areas such as falls, restraint practices and pressure injuries;
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Failure to follow wound care protocols; and
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Poor medication management such as the presence of poorly maintained medication stock, medication errors, and administration of medication by care staff without suitable credentials.
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Failure to follow food hygiene practices and implement safe meal preparation processes for residents.
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Failure to implement infection prevention and control measures; and
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Failure to ensure environmental hygiene, and sub-optimal pest control.
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Poorly maintained infrastructure and environment, with hazards posing injury risks to both residents and staff.
MOH said it had informed LC Nursing Home on June 2 of its intention to revoke the latter’s licence, with the nursing home given 14 days to submit representations on the key non-compliances.
The ministry said it received representations from LC Nursing Home on June 16, and added: “In these written representations, LC Nursing Home did not provide any explanations to refute the non-compliances, but instead acknowledged MOH’s findings.
“While LC Nursing Home assured MOH that they would take remedial actions to address the findings, the plan provided by LC Nursing Home was very brief, without clear milestones set, and did not provide sufficient assurance.”
The ministry said it then assessed that the nursing home was unable to continue providing nursing home services safely.
Vanguard Healthcare said in a separate statement on June 29 that it has mobilised an experienced care team to manage resident care and operations at LC Nursing Home.
The spokesperson said: “Our priority is to ensure all residents receive safe and appropriate care during this transitional period until the residents have been smoothly transferred to other nursing homes.”
Vanguard Healthcare is also currently managing Windsor Convalescent Home, which the Health Ministry earlier in June said would have its licence to provide nursing home services revoked on Oct 30.
MOH said on June 18 that an audit in April found serious and systemic lapses in resident safety, clinical and nursing care, and infection control practices at the Pasir Panjang facility.
These lapses were compounded by a lack of control, governance and oversight by the home’s key office-holders, it added.
In its June 29 statement, Vanguard Healthcare also said that facilitation for the transfer of the 25 residents at Windsor Convalescent Home is under way, with some of these residents matched to Vanguard Care homes.
Vanguard Healthcare will adopt a similar approach with LC Nursing Home, the spokesperson said.
Vanguard Healthcare and the Agency for Integrated Care (AIC) will inform LC Nursing Home residents and their next of kin of the revocation of the facility’s licence, said MOH, adding that arrangements for the residents to be transferred to other nursing homes will be prioritised.
The ministry said it will work closely with Vanguard Healthcare to ensure no new residents are admitted in the period before the licences of LC Nursing Home and Windsor Convalescent Home are revoked.
The audit of LC Nursing Home was part of MOH’s audit of selected nursing homes with identified areas of improvement, to gauge their compliance with infection and prevention control practices, and basic custodial and nursing care.
The ministry said it intends to share the audit findings with the sector, and would work with AIC to enhance support for the sector, including skills training.
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