MOST companies think they have a customer service problem. They don’t. They have a data problem that looks like a people problem. Until leaders can see the difference, they’ll keep investing in the wrong fix.
SINGAPORE – The healthcare sector will play a role in shaping Singapore’s AI strategy, with Health Minister Ong Ye Kung saying his ministry will share…
SINGAPORE – The refreshed Malay Heritage Centre (MHC) traces the journey of the Malay community from its diverse regional roots to a shared sense of…
It’s perfectly normal to have dating preferences — but how common is it to size someone up based on the university they attended? Singaporean TikToker…
Fundraiser organiser admits to loaning donations for interest, claims to have done it out of goodwill A woman came under public scrutiny after repeatedly delaying…
Jeffrey Cheah, founder and executive chairman of Sunway. Ian Teh for Forbes Asia Sunway MCL—the Singapore-based developer controlled by Malaysian billionaire Jeffrey Cheah—and its partner…