A Carousell seller was taken aback when the police showed up at his door, saying he had been accused of selling Kpods.
The man, who wished to be known as D, sells Thai amulets on the online marketplace.
D had booked a Lalamove courier on May 21 to deliver two parcels — each worth over $200 — to two customers who had opting for same-day express delivery, he told Stomp.
The Carouseller added that he had paid for Lalamove’s standard delivery service, which stipulated that the parcels will be delivered in an hour.
However, after an hour had passed, D received a complaint from one of the customers stating that their package had not arrived.
“When I checked the (Lalamove) app, I noticed the driver was idling at a totally different location, nowhere near the first delivery location,” he told Stomp.
D added that he attempted to contact the delivery driver via the Lalamove application, but the number listed there seemed to no longer be in use.
He then reached out to the delivery service’s customer support team, which asked him to fill up a claims form.
D admitted that due to his frustration with the situation, he left the delivery driver several “harsh” messages via the in-app chat function.
He had threatened to report the matter to the authorities and file a complaint if the driver remained unresponsive.
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