Microsoft Gaming CEO Phil Spencer appeared on a moderated panel with Double Fine Studio Head Tim Schafer at the Paley International Council Summit in Palo Alto, California today, discussing “Big Ideas, Small Games: Creativity Beyond the Blockbuster.” In the panel, moderated by Idilio CEO Gabriela Tafur, Spencer was asked about AI use at Xbox. He said that Xbox does use AI, but probably not how you might think.
“Our applications of AI today are mostly actually on the security and protection of our networks,” he said, referring to voice and text chat on Xbox Live. “It’s now at a scale where you can’t really moderate the safety of those with just people alone. The volume is too high. So we have AI that we use to make sure that the conversation and topics that are happening, and for protected child accounts and other things and who gets to talk to those accounts to those people, is locked down by parents or guardians who are setting those controls. That’s our primary use of AI inside of our organization today, which maybe isn’t the most glamorous use of AI, but it’s something that I fundamentally believe in.”
