Sarah said staff often dangled special sales or a “VIP deal”. The packages piled up until they became difficult to track. Her last purchase, worth close to S$7,000, was made in December, barely two months before the spa closed.
When it did, she was offered S$1,000 in goodwill credit at another spa. “That’s definitely not enough,” she lamented.
After bringing her case to the Small Claims Tribunals, the spa was ordered to reimburse S$20,000 by last Saturday. But she has not received anything and is unsure about her next step.
Read Full Article At Source
