Starbucks told to amend halal certification signs by MUIS

“We apologise for any confusion caused by our earlier communication and thank our customers for their understanding.”

In a further update on May 13, it added that the “May 25 deadline is no longer applicable”.

When asked about its bid for halal certification, the company said on the same day that the issue “would be addressed when Starbucks Singapore is ready to share further updates publicly”.

The photo of the sign was uploaded by a member of the public to social media on May 11 and sparked a debate among netizens.

On forum platform Reddit, some netizens questioned the coffee giant’s move to ban pets.

“I don’t think it makes a lot of sense. But just take your business elsewhere and let the money talk. Plenty of other cafes,” said one netizen.

Another said: “It’s kinda a dumb move. The ECP (East Coast Park) outlet is literally right next to a dog park. There’s more customers who are dog owners than Muslims, and they are likely regular customers, too, because of the dog park.”

Some users defended the proposed ban, however. “You need to understand the real problem on the ground, especially at the ECP Starbucks. There are way too many inconsiderate dog owners letting their dogs mark here and there,” wrote one netizen.

Another netizen said: “Regardless of whether it’s dogs or cats, I don’t think animals should be anywhere near or inside food and beverage establishments. Hygiene and comfort for all customers should come first.”

In response to a discussion on halal certification between two netizens on social media platform Threads, halalsg – an official account owned by MUIS – clarified on May 12 that “pet dogs are not permitted within halal-certified establishments, and this includes outdoor refreshment areas”.

However, guide dogs are permitted “under specific conditions”.

“Halal certification compliance goes beyond ingredients alone. It covers operational requirements across the entire premises, including handling procedures and prevention of cross-mixing within the certified establishment,” the halalsg account wrote.

It added that the Starbucks sign “led many to assume that the establishment is already halal-certified, or is in the midst of the approval process – but that is not the case”.

In December 2024, the Singapore Food Agency (SFA) announced that eateries may seat patrons and their pets outdoors without a pet cafe licence from Jan 1, 2025, if they do not serve pet food.

SFA said then that the move was part of its regular review of food safety laws and was expected to benefit some 40 businesses every year.