Fully automated in-car immigration clearance for drivers, passengers to be trialled at Tuas Checkpoint

“By transitioning from manual face-to-face checks to biometric verification at the APCS lanes, border security will be enhanced while reducing reliance on officer-manned counters.”

The authority said that with less need for manual intervention, an officer can oversee multiple lanes remotely via a dashboard. This provides access to live camera feeds of the APCS lanes, and travellers are able to communicate directly with officers through an intercom at each lane.

“These enhancements allow the APCS lanes to operate continuously, enabling ICA to scale up clearance capacity more efficiently and provide a more seamless experience for travellers,” it added.

APCS@Car lanes may also be configured to clear up to two motorcycles at any one time, depending on traffic conditions and operational needs.