Xbox’s Game Pass price cut shows its big bet on Call of Duty didn’t pan out

Xbox’s Game Pass price cut shows its big bet on Call of Duty didn’t pan out


Xbox’s decision to lower the price of Game Pass and remove Call of Duty games from its day-one offering is good business sense, good PR, and a short-to-medium term win for almost everyone.

It’s a win for Game Pass subscribers, who get a healthy price cut on the best (and most popular) tier, Ultimate. As Michael McWhertor points out, in a world where the price of absolutely everything is going up, a substantial cut like this feels like a gesture of goodwill as well as an admission that Microsoft’s sums weren’t working.

It’s a win for Microsoft’s finance department, which no longer has to sacrifice hundreds of millions of dollars in lost Call of Duty sales for the questionable benefit of more Game Pass subscriptions. It’s assumed that last year’s big price hike for Game Pass was an attempt to claw back some of this revenue, and it’s also apparent that didn’t work; Microsoft wouldn’t be reversing the increase if it hadn’t caused the loss of more subscribers than it was worth.

It’s a huge win for Microsoft Gaming’s new CEO Asha Sharma, who made her feelings known about the price of Game Pass very soon after taking the top job, and can take the credit for this popular move as the first major decision of her tenure. Xbox fans will love it, and Microsoft shareholders will be down too, with the withdrawal of day-one Call of Duty providing a sensible rationale for the cut so it doesn’t just look like giving away money.

It’s maybe not a win for Call of Duty players on Xbox and PC who will have to go back to paying full whack for the game. But they did it before and will do it again, and for those who choose to keep Game Pass anyway, it’s not necessarily more expensive.



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