ICA warns of fake letters linked to permanent residence applications

However, ICA’s checks found that no PR application had been submitted on behalf of the individual.

“ICA would like to emphasise that these letters and invoices are not issued by ICA,” the agency said. “ICA takes a serious view of such scams as it undermines public trust in ICA.”

The agency added that since January 2026, it has been alerted to 12 cases involving fake letters linked to applications for long-term immigration passes, warning that scammers may send fake approval letters or receipts to deceive victims.

The agency also cautioned against commercial entities or consultants that claim to improve applicants’ chances of success in obtaining such passes, including permanent residence.

“ICA does not support nor endorse such services,” it said. “Applicants who choose to engage commercial entities or consultants are advised to exercise caution.”

ICA said members of the public applying for immigration facilities are strongly encouraged to submit their applications directly to ICA through its website.

Those who require assistance may contact the agency via the ICA Feedback Form or speak with its call agents at 6391 6100.