SINGAPORE: A massage and foot reflexology chain in Singapore closed all of its outlets suddenly, with customers reporting losses of more than S$29,000 (US$22,227) in unused prepaid packages.
Long-time customers told CNA that nothing seemed amiss when they visited Wan Yang Health Products and Foot Reflexology for their appointments in the past two weeks, with staff even encouraging them to renew their packages.
Ms Mun Wai Ping, 50, had just one session left on the foot reflexology package she signed with her go-to outlet at Thomson Plaza. When she used her penultimate session on Nov 14, the staff had encouraged her to sign a new package with them.
She also had about five sessions left on a back massage package with the company. Each package cost her over S$400 for 13 sessions, she said, adding that she typically buys a new package only after finishing the previous one.
“Luckily I didn’t sign it, if not I don’t think I would see that money ever again,” said Ms Mun, who had been a regular customer for more than 10 years.
