NEA refutes misappropriation claims over recycling refunds

NEA said this is an “incorrect” interpretation. It clarified that consumers can return and get refunds for multiple containers in a single transaction. This means that consumers used the machines more than 1 million times to return the 5.5 million beverage containers.

On average, consumers returned 5.5 containers in one transaction. With each container carrying a 10-cent deposit, around $550,000 has been refunded, said NEA.

“Any accusations of misappropriation or corruption are therefore misplaced,” it said.

Under the BCRS, customers pay an extra 10 cents for each canned or bottled drink, but can get a refund for this amount when they drop the used containers into a reverse vending machine.

Following the scheme’s launch on April 1, some users complained that they did not receive their refunds immediately due to machine errors, and said they had to e-mail BCRS to receive their deposits. There were also complaints of returns being rejected by the machines.

Janil said on Aug 5 that most transactions and returns at the BCRS machines had been successful. “For the handful of issues that occurred at the (machines), the scheme operator BCRS worked closely with the operators to respond quickly to resolve them,” he said then.

BCRS is required to submit an annual report, including an account of its finances, to the NEA.