SINGAPORE: Despite netizens’ assertions that a parent was at fault after she exposed an elderly bakery worker online for offending her, Four Leaves has apologised over the incident.
The parent had shared the incident on the Complaint Singapore Facebook page and said she had visited Four Leaves’ Yamazaki Bakery at Vivocity with her two young children and helper.
She explained that, “Like many children with ADHD, everything happened in a split second.” Before she could react, both of her children “excitedly picked up a doughnut each from the display and took a bite.”
The mother stressed that she “immediately apologised to the staff and assured them that I would pay for both doughnuts without hesitation,” but she claimed an elderly woman standing behind the packing counter then said loudly in Chinese: “We cannot blame the children. We can only blame the parents for their poor upbringing.”
“Those words hit me harder than she could ever have imagined,” the mother wrote.
She said she approached the woman calmly and explained that both of her children have ADHD and that what had happened “was a result of their condition, not poor parenting.”
Describing the daily realities of raising children with ADHD, the mother wrote that every outing requires “patience, constant vigilance, and understanding” because her children can “act impulsively before they fully process the consequences of their actions.”
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