KUALA LUMPUR – A new coach terminal, serving mainly people travelling between Kuala Lumpur and Singapore or Johor Bahru, opened recently on the lower ground floor of LaLaport Bukit Bintang City Centre, a Japan-themed mall in downtown KL.
Launched on July 17, the LaLaport Transportation Hub can accommodate up to 200 bus trips daily and up to 10,000 passengers per day. About 150 of these trips are bound for Singapore.
The hub is connected to the RapidKL Light Rail Transit (LRT) and Monorail networks, allowing travellers easy access to destinations such as Kuala Lumpur City Centre (KLCC) and KL Sentral, the city’s main transportation hub, where they can transfer to buses bound for Genting Highlands.
The opening of LaLaport hub comes after months of debate in Malaysia over where express buses from Singapore should terminate in downtown Kuala Lumpur.
“In the past, Singapore-bound buses stopped by the roadside at Berjaya Times Square, which was inconvenient and unsafe for passengers. They even had to drag their luggage across a busy road. It was not good for our country’s image,” Aaron Chuah, chief executive officer of ttklia.com, which operates the hub, told The Straits Times.
Aeroline had previously operated a KL-Singapore service that dropped passengers by the roadside at Berjaya Times Square. But its operations were suspended in November 2025 as it was found to have picked up and dropped off passengers at unauthorised locations in downtown Kuala Lumpur.
Following the suspension, Transport Minister Anthony Loke announced in the same month that regulations would be simplified to allow malls such as One Utama in Petaling Jaya and IOI City Mall in Putrajaya to be licensed as bus pick-up and drop-off points to improve passenger and road safety.
However, both One Utama and IOI City Mall are at least a 30-minute drive from downtown Kuala Lumpur, making LaLaport a more convenient departure point for many travellers.
Here are the facilities you can expect at LaLaport transport hub:
Not only will you not have to drop by the roadside, but you can also enjoy air-conditioned comfort inside the facility, in which operator ttklia.com has invested RM 5 million (S$1.58 million).
Once you alight, you can store your luggage in one of the 36 lockers located near the terminal, for RM20 to RM55 per day based on the locker size. You can open the locker multiple times within the rental period of 24 hours, at no additional cost.
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