Bus drivers need to regulate speed to prevent bunching, says LTA after passenger’s video complaint

“This helps prevent bus bunching and ensures more regular and reliable bus arrivals for all commuters on the route,” the authority said.

In a separate Facebook post on July 15, Tower Transit Singapore said it was aware of the video involving one of its bus drivers on service 984.

“We have reviewed the trip details and confirmed that our bus captain was operating the service in accordance with the planned schedule,” the bus operator said.

It added that a bus may sometimes travel below the speed limit although the road ahead is clear because bus drivers must maintain even spacing between buses.

This is so that waiting times remain as consistent and predictable as possible for commuters, it said.

In its post, Tower Transit Singapore also commended the driver for being “calm, professional and focused on driving safely” despite the passenger’s complaints.

“Our bus captains deserve to carry out their duties without fear of intimidation or online abuse,” it said, adding that it was firmly against the harassment and doxxing of public transport workers.

In its post, LTA urged commuters to avoid behaviour that may distract, harass or intimidate public transport staff on duty.

Tower Transit Singapore also encouraged commuters to provide feedback through official channels.

“Let’s work together to keep public transport safe and respectful for everyone,” it said.