SINGAPORE – Several lapses in enforcement led to individuals entering casinos here even though they had been barred from doing so.
There were also individuals under an exclusion order that prohibits them from gambling activities who were mistakenly allowed to access Singapore Pools online betting services.
These issues were flagged in the latest Auditor-General’s Office (AGO) report published on July 15. The report looked at government financial statements and the financial statements of 13 statutory boards, four government-owned companies, and two other accounts.
It found lapses in revenue management, overcharging of levies, and the use of savings to fund projects that were not approved, among others.
Gambling Regulatory Authority of Singapore: Banned individuals allowed to enter casinos
Between April 1, 2023, and March 31, 2025, 120 individuals under exclusion orders were allowed to enter the two local casinos at Marina Bay Sands and Resorts World Sentosa.
Of this group, 107 entered the casinos 1,100 times in total and were reported by the casino operators to the Gambling Regulatory Authority of Singapore (GRA).
Thirteen cases, which had entered 108 times in total, were unreported, the AGO found in its audit of GRA.
Additionally, 26 individuals were allowed entry into the casinos even though they had exceeded their monthly casino visit limits. They entered the casinos a total of 102 times more than their visit limits.
The AGO also found that 79 Singapore Pools accounts held by excluded persons were not closed to prevent them from remote gambling. Of the group, 21 placed 1,358 bets online amounting to $75,800 during the audit period.
GRA and the Ministry of Social and Family Development, which oversees the National Council on Problem Gambling, said the unreported casino entries were due to data migration issues and other system-related issues that affected automatic screening.
They also said the errors had been rectified as at February 2026.
GRA has also begun investigations into possible regulatory offences committed by the individuals under exclusion orders, said the report.
Ministry of Health: Lapses in declaring savings, carrying out projects without approval
There were multiple lapses found in contract management and financial governance regarding the construction of the National Cancer Centre Singapore (NCCS) building, for which planning works to completion spanned 2013 to 2022.
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