SCDF to cease non-emergency hotline 1777 in 2027

For non-emergency trips to the hospital, members of the public can also take taxis and ride-hailing services, which are readily available and commonly used.

According to data from 24 PAOs onboarded to the hotline, only 6 per cent of bookings today are made through the 1777 hotline. 

In view of these developments, both ministries and SCDF have assessed that the 1777 hotline for non-emergency medical transport services can be phased out.

SCDF’s 995 hotline emergency services will not be affected by the cessation of the 1777 hotline. 

Those who need medical advice for non-emergency conditions may contact the NurseFirst helpline at 6262 6262, where trained nurses will advise callers on appropriate care options.

Members of the public who require non-emergency ambulance conveyance can find out more about PAO contact information and fees via go.gov.sg/pao.