To achieve this, legal support often has to extend beyond lawyers alone to include social workers, caregivers, psychiatrists and other support networks.
These professionals can help clients communicate their experiences, while also giving lawyers a better understanding of the conditions their clients live with.
That philosophy is at the heart of the Inclusive Justice Law Centre, said Mr Dhillon. Rather than operating from a single location, the centre will deliver legal services through partner agencies embedded in the community.
It is currently in discussions with about 20 organisations, including social service agency MINDS, to identify several partner sites across Singapore.
Legal specialists will rotate across these locations, working alongside social service professionals who already support clients and understand their needs.
BUILDING TRUST TAKES TIME
Mr Dhillon acknowledged that working with individuals with invisible disabilities can require greater patience and adaptability from legal professionals.
Aside from communication challenges, they may experience anxiety or difficulties trusting unfamiliar individuals, making the process of gathering information more complex than in conventional legal cases.
“When a person has an invisible disability … they may not be used to talking to you the way you’re used to talking to other clients or witnesses,” he said.
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