SMALL BUSINESSES PRICED OUT?
For budding retailers hoping to establish a presence in malls, the “risk-managed” approach can feel like a competitive disadvantage.
In Mr Clement Low’s seven years in the F&B industry, he has seen his fair share of turnover of neighbouring tenants.
Mr Low is the marketing and business development manager of The Whale Tea, a bubble tea brand that started as a franchise from China in 2019 but now operates independently.
The Whale Tea has nine outlets across Singapore, mostly in malls. At tenancy renewal, rent increases can range from 4 per cent to 7 per cent, which Mr Low considers reasonable. However, he has also encountered rent increments of 20 per cent to 30 per cent.
“A lot of retailers or business owners, they couldn’t continue … because it’s not doable anymore,” he said, pointing to rising operational costs, including manpower and materials.
By contrast, there are some well-established brands from China that have deeper pockets and can take more risks, he said.
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