“Instead of cooperation, their instructions were rejected. They were told to ‘shut up’, and received an aggressive verbal tirade of profanities and taunts,” said USE.
“The tense situation dissipated when parents of the school children who were trying to go in to pick up their children stepped in to request the driver to move.”
The union said that the principal “immediately altered his demeanour” and cooperated, telling one of the parents that she was “very polite”.
“This incident created intense, unnecessary friction for a whole ecosystem of ground-level workers, including our frontline security officers who faced significant hostility while executing their public safety duties, and the local bus driver caught in an operational bottleneck between passenger demands and traffic regulations,” the union said.
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