Beware of scammers posing as officials offering advice on Singtel discounted shares

Those who bought the shares in 1993 and 1996 now have the option of either selling the shares fully for cash or having them transferred from the CPF Board to their individual Central Depository accounts on Nov 21, 2026, to be sold later.

Singtel and the CPF Board have mailed instructions to SDS holders in the four official languages. But the wordy nature and lack of visual aids have made it difficult for some seniors to understand what to do, The Straits Times reported previously.

Singtel said it plans to reach out to more than 20,000 older and less digitally savvy SDS holders who may require greater assistance. It is partnering with the Agency for Integrated Care, which has already begun conducting house visits since last week as part of these outreach efforts.

In its Facebook post, the CPF Board said Singtel and government officials, including the board’s officers, will not ask members of the public to withdraw CPF funds or transfer money, disclose bank login details, or install mobile apps from unofficial app stores to help sell their Singtel SDS.

Those who are unsure can call the ScamShield helpline on 1799, or inform the CPF Board via cpf.gov.sg/service/contact-us or Singtel on 1713.