Nearly half of firms skip job redesign, leaving AI tools without an operational framework.
Nearly half of organisations in Singapore have yet to redesign their job roles or responsibilities, reflecting a gap between artificial intelligence (AI) technology investment and execution.
In a new report, Accenture said that 46% of companies have not yet addressed job redesign, which “creates a specific and costly situation: AI tools exist, but the organisation has not updated its operating model, decision rights, incentives, risk controls, performance measures and career pathways to support new ways of working.”
“The technology is deployed but the work is unchanged and people are unsupported. As a result, the value that AI was supposed to create does not materialise,” the company said.
In his budget speech last February, Prime Minister Lawrence Wong emphasised Singapore’s focus towards building industry clusters powered by AI, linking companies across sectors to develop technologies that could compete globally.
