SINGAPORE: The first day of sign-ups for the BYD Singapore International Marathon was marred by issues, as several people reported payment problems during registration.
Some runners who tried signing up on Monday (Apr 27) said they received a message on the website that their payments were unsuccessful, but ended up being charged by their banks.
Mr Jaymar Patana, who is from the Philippines, said that he initially thought the payment failure was due to an issue with his credit card, but received the same message after trying with a different card.
“I’m less worried about the transactions – for sure they can reverse that,” said Mr Patana, who had tried to sign up for the marathon.
“I’m more worried about my slot. I do not have assurance that I got the slot with what happened.”
Registration for the marathon costs S$188 (US$147) for local runners and S$208 for international runners, while the registration fees for the half-marathon are S$168 for local runners and S$188 for international runners.
