Traveller frustrated after Changi Airport’s automated bag-drop machine mistakes his bag as 2 separate bags

Traveller frustrated after Changi Airport’s automated bag-drop machine mistakes his bag as 2 separate bags


Traveller frustrated by automated bag-drop machine at Changi Airport that mistakes one bag for two

A traveller has taken to TikTok to vent his frustration after encountering a glitch with Changi Airport’s automated bag-drop system.

He complained that the automated system mistook his single piece of luggage for two.

Automated bag-drop machine glitches

In a video posted by @macartneytravels on Tuesday (14 April), the TikTok user documented his experience while trying to check in his bag using the airport’s self-service facilities.

The clip showed the Original Poster (OP) placing a single bag onto the machine, only for the system to flag it as two.

@macartneytravels

Even the automated self bag checkouts think it’s two bags… Had to get the staff to come over and fix it, stupid systems 🤣👍🏻 blatantly one bag… #bags #singapore #airport #viral #fyp

♬ Welp, Didn’t Expect That – Yu-Peng Chen & HOYO-MiX

Overlay text in the video read: “When you try boarding your flight in Singapore but even the awful systems think you have ‘two bags’ when it’s clearly one bag.”

He added in the caption: “Had to get the staff to come over and fix it.”

Source: @macartneytravels on TikTok

According to the OP, airport staff had to intervene and resolve the issue before he could proceed.

Netizens are convinced it’s two bags

While the OP appeared amused by the situation, calling the system “stupid” in jest, the incident sparked strong reactions from netizens.

A netizen sided with the automated system that it was two bags instead of one.





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