Unauthorised parties may have accessed customers’ information after travel booking platform Booking.com suffered a data breach.
In an e-mail sent to its users and seen by The Straits Times on April 15, the platform said it “recently noticed suspicious activity affecting a number of reservations”.
Its investigations revealed that accessed information could include booking details, names, e-mail addresses and phone numbers associated with the booking, and anything that customers have shared with the property they made a reservation for. Financial information was not accessed from its systems, it said.
In response to queries, Booking.com said in a statement on April 15 that customers’ home addresses were not accessed from its systems either.
“We have dedicated teams and employ machine learning tooling to monitor, detect and block suspicious activity around the clock and continuously work to enhance the robust security measures we have in place,” it added.
