It has been working with fellow operator Sindo Ferry to fill as many seats as possible on each trip to less-frequented parts of Batam such as Gold Coast. This also provides passengers with more schedule options from both operators.
If the passenger load on a certain trip is low, Batam Fast will ask travellers if they are willing to go on the next trip instead, said the firm’s general manager of ferry operations Chua Choon Leng.
“That’s the best scenario that we can have. If you think that your timing is very critical because you have activities in Batam, then we will transfer you to our interlining partner’s trip,” he added.
Other maritime operators are also feeling the strain.





