SFA investigating rodent sighting at Lucky Plaza foodcourt

“As part of the inquiry and gathering of evidence, SFA may engage the feedback provider for more details and will not hesitate to take enforcement action if sufficient evidence has been obtained,” it said.

In response to queries, Asian Food Mall, which is located on Basement 1 of Lucky Plaza, said its management was informed of the incident shortly after it occurred and immediate action was taken.

“The pest and the affected food were promptly removed. The stall operator immediately replaced the affected food items for the customer, and the affected area was cleaned and disinfected,” it said.

It said its cleaning contractor and licensed pest control specialists later conducted “comprehensive cleaning, disinfection and inspections of the entire premises… and management has taken the necessary steps to address the matter promptly and thoroughly”.

It said this was the first time such an incident had been reported on its premises.

“We understand that such incidents can be concerning and we take all hygiene matters seriously.

“We continue to work closely with the mall management and the appointed contractors on routine pest control and preventive measures to ensure food hygiene and safety standards are upheld.”

The foodcourt operator added: “We remain committed to maintaining a clean and safe dining environment for all customers.”

SFA stressed that while the agency puts in place and enforces regulatory measures, food operators must “play their part by adhering to good food hygiene and preparation practices”.

The Straits Times has contacted Lucky Plaza Management Office for more information.