Malaysia’s tourism minister has urged the public to be more friendly to visitors and take cleanliness seriously as the country ramps up preparations for Visit Malaysia 2026, after several government agencies flagged complaints from tourists about rude treatment when they sought help.
Speaking on New Year’s Day at Kuala Lumpur International Airport, Tourism, Arts and Culture Minister Tiong King Sing said he had asked for explanations after receiving the feedback.
“I have received complaints and have sought explanations from the relevant agencies. They informed me that when tourists ask for help, some members of the public have been less than friendly and even appeared irritated,” he told reporters, as quoted by The Edge Malaysia.
