SINGAPORE – Access to the MySkillsFuture portal has been restored after a system issue on Dec 30, a day before a one-off credit top-up is due to expire.
The affected SkillsFuture Credit system was back up online at 7am on Dec 31, SkillsFuture Singapore (SSG) said in a statement on the same day.
It added that the technical issue started at 5pm on Dec 30, and affected mainly the submissions of SkillsFuture Credit claims for online learning subscriptions from providers such as Coursera, edX, NTUC LearningHub Learning eXperience Platform, Gnowbe, and ZilLearn.
These providers were accepting sign-ups for their subscriptions before 31 December, which were eligible for the expiring SkillsFuture Credit top-up, SSG said.
“Claims submitted prior to the system issue, including those for other courses, were not affected,” it added.
