It has hardly been smooth sailing for World Legacy, a new flagship cruise operated by World Cruises, after passengers aboard its maiden voyage complained of clogged toilets, power failures and water outages.
World Legacy welcomed its first guests on Dec 23, after previously cancelling its first cruise just two days before it was scheduled to depart Singapore on Dec 19.
It was sailing from Singapore to Puteri Harbour, Johor.
Described on its website as a “new-generation cruise resort designed as a flexible offshore leisure destination”, the cruise is marketed as a one-stop vessel with a “growing selection of dining, entertainment, and nightlife experiences”.
‘Basic facilities non-existent’
Many passengers shared their experiences on Chinese social media platform Xiaohongshu, criticising lack of proper management and quality of the purported facilities.
A passenger named Liu (transliterated), told Chinese publication Shin Min Daily News that she faced difficulties even before boarding the cruise, as proper instructions were not provided when she booked the trip.
She had to approach ground staff before finding a boarding area where she boarded a ferry bound for the cruise.
Liu said she had to board a separate ferry at Harbourfront Ferry Terminal that took passengers to the cruise which was docked further out at sea.
